Refunds are only issued for items that arrive damaged, defective, or contain a verified manufacturing error. To request a refund, contact us within 7 days of receiving your order with your order number and clear photos of the issue. Approved refunds are returned to the original payment method. Items that have been worn, washed, used, or are custom-made without a confirmed defect are not eligible for a refund. This ensures that any legitimate issues are resolved fairly and promptly.